Are you heavily invested in AS400 iSeries, but fed up with legacy system bottlenecks?
Have AS400 iSeries system vulnerabilities heavily affected your business continuity?
Are you struggling to adopt new technologies, impeding your AS400 modernization efforts?
Relax, there are 3 things you can do –
- Do nothing and wait until the system breaks
- Get 3rd party AS400 support and maintenance services
- Get a new on-premises server
Choose first, if you can afford to lose on your AS/400 setup
Choose second, if you want immediate, cost-effective support and a performance boost
Choose third, if you can bear the time it takes for the new setup to run efficiently
In this blog, we are going to explore the second alternative at a greater depth.
Every essential detail you must know about engaging with the third-party AS400 support and maintenance service provider.
And not just that, by the time you reach the end of this read, you will have gained insights into –
- Common AS400 support services available
- Why do CTOs prefer outsourcing iSeries support?
- Power of Customized IBM AS400 support
- Why must you find an ideal AS400 support partner?
- Why are CTOs drifting away from AS400?
- Common AS400 staffing challenges
Without any further ado, let’s get started.
Common AS400 Support Services to Ensure Business Continuity
Defending AS400/iSeries can be frustrating and expensive at the same time. However, it need not necessarily be.
A reliable IBM iSeries support service provider helps you redefine AS/400 protection by effortlessly backing it up and everything in your company’s data environment.
Here are the top IBM AS400 support and maintenance services that you may benefit from.
AS400 Application Support Services
AS400 application support services are to ensure that your IBM i AS/400 applications are running seamlessly.
Over 100,000 businesses are leveraging IBM i applications for their mission-critical operations. These businesses rely on IBM i application support services as its backbone.
Here’s an example to understand how AS400 support for applications helps –
Let’s assume that you are an IT manager of a manufacturing business.
Problem – You encountered an issue with the inventory management application running on AS400 and found yourself in need of a prompt resolution.
Solution – With an AS400 support partner by your side, you have immediate help with troubleshooting.
Result – Your extended team of AS400 experts promptly helped identify the root cause, implemented fixes, and ensured minimal downtime, allowing your inventory management operations to resume smoothly.
AS400 Production Support Services
The IBM i production support services provide end-to-end assistance for IBM i systems in production environments.
This support service is especially suitable for businesses relying on AS400 iSeries for mission-critical operations and requires continuous uptime and performance.
Let’s understand this AS400 support service better with the help of an example.
Assume that you are a CTO of a healthcare organization heavily relying on AS400 for patient electronic health record management.
Problem – Your AS400 system underwent intermittent slowdowns during peak hours and slowed down the clinical workflow.
Solution – You decided to invest in AS 400 services for support.
Result – A team of experts deployed by your AS400 support services provider helped you enhance the AS400 system performance during peak usage times. This ensured your team can seamlessly access patient records.
AS400 Technical Support
Effective AS400 technical support helps your organization maintain system stability and resolve technical issues promptly.
This even helps you optimize AS400 performance to ensure well-oiled operations.
Let’s understand this IBM AS400 support service with the help of an example.
Assume that you are the CEO of a logistics company heavily invested in AS400 for order processing.
Problem – Your AS400 software is throwing frequent errors during batch processing, affecting the inventory updates.
Solution – You decided to invest in an extended team for AS400 technical support.
Result – You experienced a transformation! Your AS400 system not just started operating optimally, but the overall logistic management peaked too!
AS400 Support and Maintenance
In a dynamic business landscape, the IBM AS400 support empowers you to lead with confidence, unlocking the full potential of your AS400 system.
For instance, you are an e-commerce giant heavily invested in AS400 for day-to-day operations.
Problem – You are facing a rise in demand during the sales season. Your AS400 iSeries is the lifeblood of your order processing, and your website witnesses an error.
Your customers are panicking, and your team is seeking a quick and reliable solution that will prevent the lag and ensure uninterrupted order processing.
Solution – You decided to outsource AS400 support and maintenance to a third-party service provider.
Result – The support professionals leveraged their wealth of knowledge and promptly resolved the issue as you can feel the burden lifted off your shoulders, knowing that your AS400 operations are in capable hands.
They helped streamline order processing and eliminated the lag causing unnecessary delays.
Thus, AS400 support services have proven to be a worthy investment for your business.
Still not convinced if an extended team of AS400 support professionals would add value?
Let’s look into some interesting benefits they bring to the table!
What do AS400 Support Professionals Have to Offer?
Having access to an extended team of AS400 support professionals is a blessing in disguise.
Let’s understand some key additions they make to elevate your AS400 operations.
Simple and Straightforward Data Management
They help eliminate expensive mainframe backup hardware, as it doesn’t involve any third-party tools for proprietary solutions.
Accelerate Backup Mechanism
They help shield your IBM AS/400 assets by swapping costly mainframes with cloud backup solutions.
Manage, Protect, and Enable Bare-Metal Recovery
The support experts manage, protect, and help bare-metal recovery, as it saves time and reduces costs, allowing your organization to get the data back quickly.
With iSeries support services, you can be sure that your system and data are protected against unexpected disasters, ensuring uninterrupted business continuity.
Investing in suitable AS400 support services goes a long way in saving you from rebuilding applications from scratch and helping you resolve issues with a few clicks.
Did you know?
Most AS400 users from the United States are outsourcing their AS400 support requirements?
Why?
Moving forward, we will look into why businesses have started outsourcing AS400 iSeries support services.
Why CTOs Prefer to Outsource iSeries Support?
The primary role of companies using iSeries is to manage their operations, and many sources have constantly highlighted the same.
According to the latest IBM i Strategy and Roadmap, more than 150,000 companies worldwide use the IBM iSeries platform.
And most of these business leaders are inclined toward outsourcing, instead of handling it in-house.
Thinking – “Why?”
To decode this “WHY”, you first need to realize what might happen in the absence of reliable AS400 support.
The absence of dedicated AS400 support and maintenance services will result into –
- Challenges in scaling the system
- Downtime, owing to unresolved issues
- System instability and poor user experience
- Struggle in implementing the necessary upgrades
- Slow processing AS400 iSeries system and reduced efficiency
- Vulnerable system due to lack of necessary updates and patches
Thinking, “What changes with AS400 support services providers?”
Let’s look at some key perks of partnering with an AS400 support partner.
Sustained iSeries Expertise
One of the main drivers of iSeries support services outsourcing is the decrease in the skilled pool of AS400 experts. Many of these organizations have found that the IBM i experts are retiring or planning to do so in the near future.
Every company sees digital transformation as an operational necessity. While recruiting, the leaders are focusing on the latest IT skills and talents to put their business in a better position.
By outsourcing the management of iSeries IBM i support services, you can avail yourself of on-demand access to highly experienced experts who can troubleshoot and resolve issues quickly.
With access to specialized iSeries expertise, you get to experience a rise in operational efficiency.
iSeries Help Desk Support
From an iSeries perspective, businesses, such as yours, need help desk support professionals who understand the IBM iSeries operating system, its applications, and support requirements.
At the internal help desk, level 2 and 3 support experts deal with a variety of issues. And it is not common for many companies to have skilled experts in legacy AS400 applications.
In such a scenario, IBM iSeries support services outsourcing provides multi-level helpdesk support that can handle multiple ticket requests with ease.
Increase in iSeries Functionality
Increasing operational efficiency goes hand in hand with management and maintenance for IT teams, as legacy servers and their operating systems can pose significant challenges, if left unchecked.
Adding things like enhanced uptime improvements, big data management, and integration of cloud services is all possible with iSeries IBM support services.
Unfortunately, some IT teams only have limited time, with their mission-critical projects demanding most of their attention.
IBM iSeries support outsourcing involves scalable support by the service provider based on projects and needs of iSeries operations.
Businesses benefit from increased uptime by enabling secure and reliable server infrastructure with a 24/7 support model.
This could include any number of server and operating system improvements that increase flexibility and integrate new services such as the Internet of Things, big data, and cloud options.
Upgrade and Migration Challenges
Companies outsource IBM AS400 iSeries services for support primarily due to the upgrading and migration challenges.
Let’s understand it better with the help of an illustration.
For example, upgrading from 7.1 to 7.3 may be easy, but large leaps can cause problems that require a high level of expertise.
At some point, most companies will consider migrating their AS 400 applications to a different platform or cloud. The older the application, the more difficult it is to relocate due to coding changes.
Outsourcing AS400 support services gives you access to experts who have experience in iSeries Server Migration. This gives your IT team the support they need. Furthermore, this avoids potential losses that could cost you time, money, and operational efficiency.
Reduction in Operating Costs
Reducing IT project costs is crucial and iSeries AS400 outsourcing has made this possible for many companies.
This is seen in the reduction of both OPEX and CAPEX by eliminating the need for hardware, maintenance, upgrades, physical space, and associated overhead costs.
Outsourcing can significantly improve ROI for strategic IT leaders by reducing the labor costs associated with in-house iSeries work.
Companies, such as yours, can eliminate the high cost of increasing staff hours and bringing in iSeries specialists with the help of outsourcing. iSeries support services outsourcing can meet your business needs in a variety of areas.
The experts can more easily follow the best practices and keep abreast of regulatory, compliance, and safety requirements.
This is in addition to reducing management costs while maintaining the excellent performance of your IBM iSeries and AS/400 environments.
By first assessing the needs of your business, this approach can help your company achieve broader strategic objectives and implement strategies that position your business for operational excellence.
Now you’re aware of why companies like yours are opting for AS400 outsourcing services.
What’s the Power of Customized AS400 Support plans for your Business Needs?
Let’s explore the potential of tailor-made AS400 solutions for your organization.
Cost Efficiency
360-degree customization of AS400 support services allows you to pivot resources efficiently and minimize useless features and services while maximizing the quality of support.
Imagine this – A variety of your applications run on the AS/400 platform.
By customizing, you can tailor-make the support each application shall receive, with mission-critical operations receiving 24×7 support and non-critical operations sustaining with standard support.
Scalable Support for Growth
Instead of a standard support plan, customization brings you the benefit of flexibility and scalability, ensuring that your ecosystem is supporting emerging business needs.
For instance, imagine your local business is hitting the international waters, necessitating more use of AS/400 to manage the operations.
With the help of customized AS400 support and maintenance services, your business can handle the increased workload and ensure seamless operations during your expansion phase.
Targeted Support for Critical Applications
Customized AS400 support plans enable targeted support for critical applications that need a high level of expertise and resources.
For example, imagine a banking app relying on IBM iSeries for secure transactions.
A customized service approach will prioritize the application security more than a one-size-fits-all support plan.
With more focus on real-time threat detection, strict security checks, and quick response mechanisms.
All in all, customized AS400 support is a win-win deal to have for a progressive CTO, like yourself.
Well, not to rub off the essentiality of customized AS400 support, there is something even more significant than the service itself – it’s finding an ideal AS400 support partner.
You may ask – “How difficult could this be? And, why so much of importance to finding the right one?”
Next, let’s understand why it’s essential to find an ideal AS400 support services provider and how to find one.
Why is it Necessary to Choose the right AS400 Support Partner?
You may wonder ”Since all service providers offer identical services, should I consider aligning with a partner solely depending on the cost-effectiveness?”
Although the services are identical, you should consider the expertise, skill set of the AS400 professionals, reliability, and success rate of the iSeries consulting partner to guarantee a worthy investment and a strategic leverage.
Thinking, “How do I shortlist a reliable partner for customized AS400 support and maintenance services?”
Consider asking these questions to your prospect AS400 support maintenance professional services provider and you can easily assess their qualities.
Despite the leverage that AS400 support services offer, CTOs have started to undermine the relevance of AS400 in today’s expanding digital landscape.
Moving away from a legacy system that you are highly invested in isn’t a good idea to be honest. There are alternatives available to modernize, upgrade, and maintain your legacy systems in the best shape.
Question arises – “Still, why are CTOs willing to drifting away from AS400?”
Next, let’s understand why CTOs are shying away from AS400.
Why are Companies Shying Away from AS400 Nowadays?
There are plenty of reasons why businesses are reconsidering their use of the AS400 system.
Most popular of them are –
- Young programmers or developers do not want to learn this technology and think of it as obsolete.
- Some of the veterans of IBM AS400 have reached retirement age, and IT leaders fear that after their retirement, all their knowledge and expertise will go with them.
- Massive brain-drain as a lot of people is leaving the field
- Existing AS400 experts are unwilling to acquire modern technological innovations.
- Companies moving to platforms think of it as not user-friendly.
- Companies think software development and modifications on IBM AS400 support take more time, cost more and are difficult to maintain.
But that’s just half of the story!
The Truth of IBM AS400 iSeries is…
- In 2024, IBM is celebrating 36 years of AS400 launching, and so far, they are going strong.
- Popular cloud services like Amazon, Google, and Microsoft are also looking to boost capabilities with IBM AS400 to enhance solutions.
- Companies are benefiting from the hybrid cloud solution that combines iSeries system hardware and cloud-based software.
Now that you know the complete truth about IBM iSeries AS400, let’s dispel any confusion around the misuse of AS400 and iSeries nomenclatures.
Why is it Unfair to Compare IBM iSeries and AS400?
The IBM Power Systems, running the IBM i OS, has a long history.
The first version of IBM technology was introduced three decades ago.
And, with a long history comes specific jargon that seems to be “sticky.”
And this is not a common phenomenon.
Today, almost every person has a minicomputer in their pocket and calls it a smartphone. Even though today’s smartphones resemble stationary rotary phones launched generations ago.
Similarly, electric burners are called stoves, though they are not in business as of now.
The world has gone through a revolutionary change since then, but we still use or misuse the name of some standard products in today’s scenario.
This has become the case with IBM i and AS400 as well. Many IT experts, even RPG developers, and programmers think that both are different iterations of a single software. But that’s not true, as both technologies refer to very other things in terms of functioning. This thing has created a lot of confusion in the market.
You can also redefine the whole scenario in this way – The complete confusion between IBM i and AS/400 has been a stumbling block in the digital transformation for enterprises while considering IBM technology for their business.
IBM i vs AS/400
Well, comparing IBM i and AS400 (or iSeries or Power Series) is like comparing apples to oranges, or you can say, it’s like comparing hardware to software.
Let’s go back to the history of this technology for a better understanding.
IBM AS/400 was launched in 1988. At that time, it was rolled out as a mid-range computer system for businesses. Moreover, the AS 400 was launched with the operating system (OS400).
In the last 30 years, the software that was launched as AS400 has evolved multiple times.
First, it has become an eServer iSeries, and then it was renamed “System i.” So, when a machine like AS/400 is referred to as “IBMi Series,” it means it’s the later version of the original AS 400.
Furthermore, the latest generation of IBM hardware has been named “Power Systems,” but simply known as “IBM Power Series.”
In simple words –
IBM i is the operating system for the IBM Power Systems. And it went through several iterations as the hardware changed.
“AS400 is the physical server from the late 1980s and IBM i is the current OS for the IBM Power Series”, and this is today’s version of IBM AS400.”
Then What’s with the Confusion?
Why do IT experts refer to IBM Power Series as a version of the IBM AS400?
Well, IBM has put much effort into making all its OS (an application written on AS/400) and hardware compatible with today’s latest technologies.
This is one of the most significant features of the IBM Power Series. And this also shows that specific ways of interacting with technology persist, even after the technology has changed.
People who have worked with IBM AS/400 technology for a long time speak about the application written on AS400. And people who interacted with technology later talk about the IBM i technology, especially about the hybrid cloud solution.
Future of IBM AS/400 Technology
You must have noticed that many IT professionals have written IBM AS/400 as “dead,” but this is not true.
Although we agree that in the last few years, IBM has seen a downfall in popularity.
However, this fact does not consider the comparative power of IBM i servers.
In past decades, IBM AS/400 has steadily reduced the number of servers up to 90% in the data centers. Ultimately, this has resulted in a significant decrease in the cost of business operations for thousands of companies.
Moreover, the popularity loss does not account for the organizations running their workloads on IBM cloud data centers. Many companies are taking concrete steps toward IBM technology and increasing their IBM i footprints, according to a survey result of 2019.
Many companies are moving towards IBM cloud setup. However, we agree that IBM AS/400 technology is old, but it is still strong in the current business environment
Reasons why IBM AS400 is still the right choice!
- As stated earlier, the system is fully compatible, and it means it helps companies in cost saving by preventing costly code migrations at the time of platform upgrades.
- AS400 is not known as a modern platform, but this is a myth. It’s a healthy mix of both, i.e., native and open-source development language that gives it the balance of modern and legacy touch.
- Having IBM software onboard, nobody needs to worry about the security of their database.
- IBM i comes with four core servers, but it is scalable enough to handle up to 256 core servers.
- And finally, in terms of reliability IBM AS400 stands tall.
- If you look back, it may surprise you that the AS 400 has already completed 30+ years in the IT industry and is still going strong. Like any other technology that has attained durability and stability, it needs to be flexible and adaptable. This is where IBM has invested a lot of time and effort.
And because of this, the AS 400 system is not outdated. Furthermore, IBM releases regular updates for hardware and software. In today’s scenario, IBM Power Systems is its most powerful and flexible version available.
We hope you have got the answer to – Why IBM AS400 iSeries is still ruling the IT world.
And AS400 is the best example of how flexibility and scalability are necessary for establishing a long-lasting technology setup.
IBM AS400 has provided a strong foundation for updated versions, and this is the only thing that has stuck with the latest IBM Power Systems.
What are the Benefits of Having the Latest IBM iSeries Hardware and OS Platform?
Here are the top benefits of having the latest IBM AS/400 in your arsenal.
- You will get full support for any defect in hardware, operating system, and licensed program.
- You can upgrade to the latest software release and applications quickly.
- Hardware and operating system upgradation will be fully supported, from point zero to the installation phase.
- You will be able to take advantage of new features and new capabilities of hardware and OS.
- In the absence of the latest services, hardware and software defects will be repaired in 2 – 4 hours, or more, depending upon the fault in the server. But having the latest hardware support on board will help you get the best services, in terms of time and effort and most importantly, 24/7 service.
- By staying on current versions, you can quickly implement new software applications and features to meet the evolving needs.
- If you wish to upgrade, you can host your AS400 application on the cloud platform.
- You should be aware that in the long run, it is not too expensive to stay updated. If you are using the upgraded version, you will have to do it later, which will cost you more.
- With an upgrade facility, you will have alternatives in your field, but your choices will be limited with no support onboard.
One small oversight could lead to a huge disaster if you do not have a team of IBM experts to help you out.
This clearly states why having a reliable team of AS400 support professionals is quintessential.
Amidst the evolution of AS400, a concern has also grown – concern of declining AS400 talent. Most of the first generation AS400 developers have either retired or are at the verge of retirement.
It’s less likely that new age developers would turn their attention toward learning legacy coding languages such as COBOL.
This doubles down on the AS400 staffing concerns.
Next, let’s understand what AS400 challenges are and how they can be countered.
AS400 Staffing Challenges can be Easily Overcome with Support Services
Do you find it challenging to hire IBM iSeries AS400 workforces?
Top organizations around the world are always busy developing strategies to lower operational costs and increase profitability.
As you should know, this business requirement impacts the IT sector significantly.
Unless your organization utilizes technology to its maximum capacity, your company risks falling behind the competition. Unfortunately, some businesses only have the means to preserve the status quo with their AS400, leaving them incapable of meeting the requirements of the growing organization.
With that much potential in the AS400 i series data and core software applications, depending on the status quo is a squandered opportunity.
One of the primary reasons some IBMi companies struggle is a shortage of staff and skillsets.
Before we get to the challenges, let’s understand some of the basics of IBM iSeries AS400 and why it is still important.
What Is IBM iSeries AS400?
The IBM iSeries AS400 is a server used by the world’s leading organizations in a wide range of industries, including retail, logistics, banking and finance, and healthcare. With a three-decade-long reputation of reliability, security, and efficiency, AS400 support services remain a crucial data processing pioneer.
IBMi supports approximately 3,000 different technology platforms. These platforms are then supported by over 2,500 outsourced software development companies and an authorized network of AS400 business associates
On the IBM iSeries AS400 operating system, you can also find leading suppliers of business process management and industry-specific core systems. The reliable benefits offered by AS400 support services over competitors Windows Server and Oracle’s Exadata are noteworthy.
Reduced downtime and greater reliability result in increased customer satisfaction and retention. This is essential for technologically advanced businesses like banks and other financial sector corporations that rely on critical software applications to perform instant transactions.
Why is AS400 still better than other servers?
Well, malware infection and security attacks are significantly lesser than those of its major competitors. The credit goes to AS400’s object-based framework and its advanced tools for tracking and reporting.
IBM’s unique framework ensures that malware does not infect a system while masquerading as something else. The real-time security features of IBMi offer a superior level of protection against malware and viruses posing as files.
The combination of isolated containers and intrusion detection makes it exceedingly improbable that unwanted commands would be executed.
Next, let’s understand why hiring AS400 developers is worth it.
Why Hiring IBM iSeries AS400 Developers is Worth the Expense?
The IBM iSeries AS400 is more expensive than its competitors per core. However, its cores are also significantly more reliable, powerful, and efficient.
In a recent presentation held a few years ago, IBM demonstrated a price/performance advantage for Power Systems LC computers versus Intel ProLiant in both dual-socket and single machines.
Take into account that this is an IBM test, and there are no definite values for performance because it is dependent on hardware and usage.
Nevertheless, this reveals that the IBM AS400 is marketed similar to others in the industry.
Any cost savings obtained by changing hardware will be overshadowed by the costs and inconvenience of switching platforms, specifically with cloud solutions currently available.
Furthermore, the IBM iSeries AS400 is backward compatible, significantly lowering the transformation cost. This is especially profitable for businesses that use legacy software or bespoke applications based on the AS400.
Switching from the AS400 would necessitate the installation and configuration of new software, as well as the auditing and updating of your data. This can be a difficult transition when you have been on the same platform for decades. Therefore, moving away from AS400 is a waste of money in many instances.
What are the Key AS400 Staffing Challenges?
Working with IBM iSeries AS400 poses significant challenges.
One of the most common is the challenge of hiring experienced and skilled IT personnel, especially with several IBM i veterans set to retire soon.
Competitor organizations are continuously seeking strategies to cut costs and increase profitability, and this staffing challenge has a major effect on how IT fulfills business expectations.
You must use technology to your advantage in order to prevent falling behind.
One of the primary reasons some businesses fail to realize the full potential of their AS400 ecosystem is the lack of skilled IT professionals.
Apart from that, companies also require sufficient expertise to maintain or improve their software application systems, which contain far too much importance within their base programs and data.
IBM iSeries AS400 workforce challenges must not restrict your organization from being more successful and competitive.
Next, let’s understand how you can overcome staffing challenges.
How to Beat IBM iSeries AS400 Staffing Challenges?
If staffing the right IBM i talent is the concern you are battling with, here’s one alternative route you can explore, hands down – Outsource IBM i developers from a reliable technology partner.
Outsourcing AS400 developers from an external company saves you the time, cost, and energy that otherwise would be spent on prolonged hiring and training processes.
Because agreements have expiration dates, it significantly reduces your long-term financial burden.
Here are some major characteristics you should look for when outsourcing AS400 developers to ensure a successful and effective outcome –
Efficiency in Terms of Cost
A full-time in-house workforce necessitates your company to provide them with employee benefits and long-term job contracts that outsourced AS400 developers do not.
When you hire outsourced AS400 support services, you get professional IT personnel on a fixed-term contract. This ensures that you save a lot of time and money in the long run and also achieve desired outcomes in a fixed budget.
Consider recruiting a software development company that provides both offshore and onshore services, allowing you to pick the solution that best matches your requirements and budget.
Experience and Knowledge
A great skill set is not the only thing you should be on the lookout for; industry expertise and the ability to learn and understand your software applications efficiently are important as well.
It will make a huge impact on your project in terms of quality and how quickly the external AS400 developers can begin producing results.
Flexibility
Your outsourced AS400 developers should be a true business partner.
In fact, they should be willing to adjust to your terms to match your needs now and in the future. Bonus points to the software development company that can extend or reduce their services as your requirements change.
Stability
You do not want to deal with staffing shortages while working with an outsourced software development company; that is one of the many reasons you did not want to hire your in-house employees in the first place.
Gather more information on the organization you are planning to hire and learn about their strategy for ensuring the continuity of your operations if the expert appointed to you departs.
There are various leading software development companies with a flexible workforce strategy and software application management services that aim to satisfy all potential needs of any IBM I using organization.
Now that you know to beat IBM iSeries AS400 staffing challenges, you need to outsource IBM iSeries AS400 developers.
Let’s lead you to a software development company of repute that can help you with that.
Integrative Systems – AS400 Support Partner of Your Choice
If you’re looking for a professional IBM iSeries outsourcing services provider, look no further than Integrative Systems.
As a silver business partner of IBM, we’ve been supporting AS/400 iSeries customers for over two decades.
From the moment we engage with your business to tying the final knots of the project, we undertake a value-driven collaboration.
Here’s an overview of our meticulous AS400 support journey with you:
- Begin with assessing your AS400 ecosystem and customize a practical integration plan
- Next, implement 24/7 monitoring tools to optimize and improve the performance
- Furthermore, ensure the scalability of the AS400 support services and future-proof the AS400 setup to deal with emerging technologies
- Provide prompt support to address your AS400 iSeries-related issues to minimize downtime.
- Regularly look for ways to optimize resources, while uplifting the quality.
As an INC 5000 listed company and a leading AS/400 iSeries service providers across the United States, we put our customers’ success first.
As a trusted service provider, we keep ourselves updated with the latest technology IBM has around the corner and regularly incorporate that technology into our customers’ solutions.
We offer a wide range of services, like –
- IBM AS400 migration and upgrade
- IBM i Modernization
- iSeries Integration
- Cloud Migration
- GUI for iSeries
- RPG Support
- EDI Services
Want us to work for you?
Drop us a line at [email protected] and our team of experts will get back to you within 2 business days.
Frequently Asked Questions About AS400 Support
1. What is AS400/IBM i Support?
Ans. AS400 support services is a suite of support and maintenance services offered by AS400 experts to resolve concerns around AS400 security, performance, and overall system and application functionality.
Whether you are frustrated due to the AS400 system downtime, worried about the poor performance of your AS-400 applications, or unable to find the right AS400 experts to maintain IBM i applications – AS400 support services are meant for you.
2. Why is AS400 support important?
Ans. As a progressive CTO, you want your IBM i environment to be stable, don’t you? A reliable AS400 support services provider ensures that your IBM i applications & resources are optimized, the downtime events are in control, and business continuity is maintained. AS400 support function is that safety net that you must have to fall back on.
3. What services are included in AS400 support?
Ans. AS400 support services typically include system monitoring, regular maintenance, troubleshooting errors, software updates, and technical guidance to keep the system running smoothly.
4. What are the benefits of outsourcing AS400 support?
Ans. Outsourcing AS400 support enables access to specialized expertise and considerable cost savings, allowing internal teams to focus on core business activities while ensuring system reliability.
5. Can AS400 systems be integrated with modern applications?
Ans. Yes, AS400 systems can be integrated with modern applications, such as ERP and CRM systems, to enhance functionality and streamline business processes.
